Datenschutzerklärung
1. Introduction
With the following data protection declaration, we would like to inform you about the types of your personal data (hereinafter also referred to as "data") that we process, for what purposes and to what extent. The data protection declaration applies to all processing of personal data carried out by us, both as part of the provision of our services and in particular on our websites, in mobile applications and within external online presences, such as our social media profiles (hereinafter collectively referred to as "online offer").
The terms used are not gender-specific.
Status: May 2, 2025
2. Controller
Voltavo
Il Stuz 9
7017 Flims
Switzerland
Email address: info@voltavo.ch
Phone: +41 71 544 60 67
3. Overview of processing
The following overview summarizes the types of data processed and the purposes of their processing and refers to the data subjects.
Types of data processed
- Inventory data
- Contact data
- Content data
- Usage data
- Meta/communication data
Categories of data subjects
- Customers
- Interested parties
- Communication partners
- Users
- Business and contractual partners
Purposes of processing
- Provision of contractual services and customer service
- Contact requests and communication
- Security measures
- Direct marketing
- Reach measurement
- Office and organizational procedures
- Managing and responding to inquiries
- Feedback
- Marketing
- Profiles with user-related information
- Provision of our online services and user experience
4. Cookies and web storage
Cookies are text files that contain data from visited websites or domains and are stored by a browser on the user's computer. A cookie is primarily used to store information about a user during or after their visit within an online service. The stored information can include, for example, the language settings on a website, the login status, a shopping cart, or where a video was watched.
We use cookies and similar technologies (e.g., web storage) for the following purposes:
- Necessary cookies: These cookies are essential for the operation of our website and enable you to use its features.
- Analytics cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
You can decide for yourself whether you want to allow cookies or not. You can set your browser to notify you when cookies are being set or to generally refuse cookies. You can also delete cookies that have already been set at any time.
5. Contact
If you contact us (e.g., via contact form, email, telephone, or social media), the data of the inquiring persons are processed insofar as this is necessary to answer the contact inquiries and any requested measures.
6. Changes to the privacy policy
We reserve the right to change the data protection declaration in order to adapt it to changed legal situations or in the event of changes to the service and data processing. However, this only applies with regard to declarations on data processing. If user consents are required or components of the data protection declaration contain regulations of the contractual relationship with the users, the changes will only be made with the users' consent.
Users are asked to inform themselves regularly about the content of the data protection declaration.